Farbound support

Questions, problems or ideas? Email support@digitalavenue.se and we'll get back to you.

If you're reporting a problem, it helps to include your device model, iOS version and the Farbound version (shown in Settings in the app).

Common questions

How do I open more destinations?

Clear a stop by getting at least 5 of 7 questions right. That opens the routes to all its neighbours. Six stops, one on each inhabited continent, are open from the start.

I think an answer is wrong.

Please tell us! Email us the question and what you think the right answer is. We check every report.

Is my progress saved if I change phones?

Your progress is stored on your device and moves with it when you restore a new iPhone or iPad from a backup. It isn't synced between devices.

How do I start over?

Open Settings (the gear on the home screen) and choose Reset all progress. This can't be undone.

There's no sound.

Sound and music follow the silent switch on your iPhone. Also check that Sound effects and Music are on in Farbound's Settings.

Can I play in Swedish?

Yes. Farbound follows your device's language. To change it for Farbound only, open the iOS Settings app, go to Apps → Farbound → Language.

Is it accessible?

Farbound works with VoiceOver and Dynamic Type. Map questions can always be answered from a list, and right and wrong answers are shown with symbols as well as colour.

How do I get a refund?

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.